Refund Policy
We love what you have purchased yet, in the unfortunate event that you don’t, we offer the following returns policy at Bee&M Kids.
All Items are packed with love and care however, if you receive a product that is faulty or damaged please contact us at hello@beeandmkids.com.au within 5days of purchase to arrange a return. We will either refund in full or exchange the same product for another of your choice that is of equal value. We will reimburse return shipping cost on deemed faulty or damaged products.
Unfortunately, we cannot accept any returns (including faulty or damaged products) after 5 days of receiving your purchase.
We do not refund for change of mind return however, we are able to offer a store credit.
If an item is to be returned, the return shipping cost will be at the customer’s expense. Items must be returned unused and in their original condition. Delivery and shipping costs are non-refundable.
We are unable to accept returns on any items that have been used, modified, assembled or marked and damaged in any way post purchase. We are unable to accept returns if the tags have been removed or packaging has been opened. The item/s must be in their original condition.
If you wish to cancel your order, please send us an email at hello@beeandmkids.com.au. We can only cancel your order if it has not been dispatched.